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Know Where You Stand With spinpals

Our legal pages cover how your account works, what data we hold, and what rules apply when you use spinpals — including payment activity through PayPal, Venmo, or Play+.

State-Dependent AccessAccount Data RightsPayment Policy ContextContact Path IncludedUS Players Only
spinpals Know Where You Stand With spinpals
REACH OUR TEAM

Contact Us About Legal Questions

Live Chat Start a live chat session directly from your account dashboard. Our team handles legal, policy, and account-access questions through the same channel.
Email Support Send policy or data-request questions to our support email. We aim to respond to legal inquiries within one business day of receipt.
Account Help Center The Help Center inside your account covers terms, cookie policy, data requests, and payment disputes — organized by topic so you find the right answer fast.
HOW WE HANDLE IT

Data, Cookies, Security and Your Account

We take the operational side of legal compliance seriously — not just the documents. Here is how we handle the four areas that matter most to your account.

Data Handling

We collect only what we need to operate your account — name, contact details, payment method identifiers, and verification documents. We do not sell your data to third parties.

Cookies and Tracking

Our site uses cookies for session management, fraud detection, and performance. You can adjust non-essential cookie preferences through the cookie banner on your first visit.

Account Security

We protect account access with SSL encryption and require identity verification before any withdrawal is processed — including withdrawals to PayPal or Venmo.

Data Retention and Requests

We retain account data for the period required by applicable law. To request a copy of your data or ask us to delete it, contact support via live chat or email.

Legal FAQ for spinpals Accounts

Common questions about your rights, our policies, and how to take action on account or data matters.

Access depends on state law. spinpals is available only where local law permits online casino or sportsbook activity. Check your state's current rules before opening an account.

We collect account registration details, payment method identifiers (like your PayPal email or Venmo handle), and identity documents used for verification. No unnecessary data is stored.

Yes. Contact our support team via live chat or email to submit a data-access request. We will respond within the timeframe required by applicable law in your state.

Send a deletion request through live chat or support email. We will process it in line with applicable retention requirements — some data must be kept for regulatory or fraud-prevention purposes.

Our terms govern your spinpals account activity. PayPal and Venmo each have their own policies that apply independently. Both sets of rules are in effect when you use those payment methods here.

We update our terms and privacy policy when operations or applicable law changes. The date at the top of each document shows which version is current. Check back after any major update notification.
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Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.