Reference

Read These Terms Before You Start

Every account on spinpals is governed by these terms, and by opening one you agree to them in full. Access depends on your state's law, so check eligibility for your location before funding your wallet.

Applies to all account activityState eligibility requiredPayPal, Venmo, Play+ coveredSubject to change with notice

Explore the Lobby Read FAQ

HOW WE ENFORCE THIS

How spinpals Handles Your Account Data and Rights

These terms are not just words on a page — they define real obligations we hold toward your account. We keep a timestamped record of the version of the terms you agreed to at registration and at each subsequent update. That record lives in your account file and is available on request through live chat or email.

Data Retention

We retain your account records, transaction history, and identity documents for the period required by state regulations. You can request a copy of your data through account settings.

Cookie Policy

Our site uses session and analytics cookies to keep your account secure and your payment preferences saved. You can manage cookie consent from the footer settings link.

Account Security

Your account is protected by SSL encryption on every page. We also send an email alert any time a new device logs in, so you can flag unauthorized access immediately.

Requesting Changes

To request a correction to your account information or dispute a terms interpretation, contact support via live chat or email with your account ID and the specific clause in question.

TERMS CONTACT PATHS

Reach Us About These Terms

Questions about a specific clause, a payment dispute, or an account suspension? We have three ways to get answers. Choose the channel that works for you and we will route your query to the right team. Players in Detroit, for example, regularly use live chat to clarify withdrawal eligibility under state rules.

Live Chat Open the chat icon inside your account dashboard. A support agent will pull up your account details and walk through the relevant clause with you.

Email Support Send a detailed message to our support address from your registered email. We use that match to verify your identity before discussing account-specific terms.

Account Help Center The Help Center inside your account has a Terms section that links each clause to a plain-language explanation. Search by keyword to find the rule that applies.

What These Terms Actually Cover

spinpals Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

These terms form the full agreement between you and spinpals. They govern how your account is opened, funded, and closed, and how disputes are handled. By completing registration and making your first deposit — whether through PayPal, Venmo, or a Play+ prepaid card — you confirm

1
you have read and accepted every clause here. We may update these terms, and we will notify you via the email address on your account before material changes take effect. Continued use of your account after that notice counts as acceptance. Availability depends on state law;
2
residents of states where online casino or sportsbook activity is not permitted under local law are not eligible to hold an account. We reserve the right to suspend or close any account that we reasonably believe is in breach of these terms, including misuse of payment
3
methods or providing false identity information during verification. Nothing in these terms limits rights you hold under applicable federal or state consumer protection law.

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Common Questions About Our Terms

These are the questions we hear most often when someone is reviewing the terms before funding their account or after receiving a notice from us.

Yes. Any deposit or withdrawal processed through PayPal, Venmo, or Play+ is subject to these terms, including the dispute resolution clause and our payment verification requirements.

If your state's law changes and online casino activity is no longer permitted, we will notify you by email and give you a window to withdraw your account balance before the account is closed.

No. We are required to notify you at your registered email address before any material change takes effect. Minor formatting or clarification edits may not trigger a notice, but any change to your rights will.

Start a dispute through live chat or email support. Include your account ID, the transaction reference, and the specific clause you believe was misapplied. We will respond with a case reference and next steps.

We retain transaction records and identity documents for the period required under applicable state rules. You may request a summary of your data before or after account closure through our support channels.

These terms cover your full account, including casino games and any sportsbook activity such as NFL moneylines or same-game parlays. Specific product rules are noted as addenda within the same document.

Reference

Terms & Conditions

Access may be available only in states where local law permits.

InfoLegal Accountspinpals Login InfoAbout Us

Read These Terms Before You Start

How spinpals Handles Your Account Data and Rights

Data Retention

Cookie Policy

Account Security

Requesting Changes

Reach Us About These Terms

Common Questions About Our Terms

01 Do these terms apply to PayPal and Venmo transactions specifically?

02 What happens if my state becomes ineligible after I open an account?

03 Can spinpals change these terms without telling me?

04 How do I dispute a transaction or a clause that I think was applied incorrectly?

05 How long do you keep my account records after I close my account?

06 Are there separate terms for the sportsbook and casino sections?

Terms & Conditions

Related pages

Related pages